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Microsoft Teams vs Webex

A detailed comparison to help you choose between Microsoft Teams and Webex.

Last reviewed:
M
Microsoft Teams

Microsoft's team communication hub with Office 365 integration.

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Webex

Enterprise video conferencing and collaboration by Cisco

FeatureMicrosoft TeamsWebex
Pricing ModelFreemiumFreemium
Free TierYesYes
Monthly Cost (Solo)$0$14.50
Target Audiencesmall-business, enterpriseenterprise
VerifiedYesNo
Solo-FriendlyNoNo
Open SourceNoNo
Editorial Rating3.7/54/5
CategoriesCommunicationCommunication, Video
Key FeaturesChat & channels, Video conferencing, Office 365 co-authoring, File sharing via SharePoint, Breakout roomsHD video conferencing, Team messaging, Cloud calling (PSTN), Webinars and events, Whiteboarding
Free Tier Quality
good
limited

Pricing Breakdown

Microsoft Teams

Teams Essentials: $4/user/month. Microsoft 365 Business Basic: $6/user/month (includes Teams). Business Standard: $12.50/user/month. Enterprise E3: $36/user/month.

Webex

Free: 40-min meetings, 100 participants. Starter: $14.50/user/month. Business: $25/user/month. Enterprise: custom.

Integration Overlap

Shared Integrations (2)

SalesforceServiceNow

Only in Microsoft Teams (8)

OutlookSharePointOneDriveWordExcelPowerPointPower AutomateSAP

Only in Webex (6)

Microsoft 365Google WorkspaceSlackMiroCisco devicesBox

Use Case Fit

Microsoft Teams

  • * Enterprise team communication
  • * Video conferencing and webinars
  • * Document collaboration with Office apps
  • * Project management with Planner
  • * External communication with partners

Webex

  • * Enterprise video meetings
  • * Hybrid workplace communication
  • * Large-scale webinars
  • * Cloud calling (phone system)
  • * Cross-language team collaboration

Microsoft Teams

Pros

  • + Seamless Microsoft 365 integration
  • + Enterprise-grade security and compliance
  • + Free tier is functional for small teams
  • + Excellent video conferencing quality
  • + Strong admin controls

Cons

  • - Heavy resource usage on desktop
  • - Interface can feel cluttered and overwhelming
  • - Notification management is confusing
  • - Less flexible than Slack for third-party integrations

Webex

Pros

  • + Enterprise-grade security
  • + Excellent audio/video quality
  • + Real-time translation (100+ languages)
  • + Strong Cisco ecosystem integration

Cons

  • - Interface less modern than competitors
  • - Complex licensing model
  • - Free plan limited to 40 minutes
  • - Smaller app ecosystem than Teams/Zoom

Editorial Verdict

For solo founders on a budget, Microsoft Teams wins with competitive pricing and a good free tier. For the highest-rated experience, Webex edges ahead with a 4/5 editorial rating.

Sarah Chen

Editor-in-Chief